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How To Close My 22bet Account: A Long Way, And A Hard Way

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How To Close My 22bet Account: A Long Way, And A Hard Way

This is an article about ways to close your 22bet account. For more detailed information about the betting site read our 22bet review.

If you ever find yourself in need to close your account with 22bet, you realistically have two roads lying ahead of you. Like the title says, one road is long, and the other is hard.

Relatively speaking, of course.

In reality, these two ways can be presented as:

  • automatic block
  • manual block

Ok, so how do I close my account on 22bet?

Let’s begin with a simple fact that there is no “Close Account” option available anywhere on the website. You can’t cancel an account on a whim, as it is literally out of your hands. To go forward with such intent means to first come through the support service. That’s where you come to the proverbial fork in the road.

The Long Way

The first fork is a time-related automatical block that you get when your account isn’t used for three months. So you simply stop playing… and that’s it.

The advantage of this option is that it can be reversed with the passing of time. You can either change your mind at the course of these three months, or you can ask customer support to unsuspend your account if it was automatically blocked. You even preserve all the money you had there at the time of closure.

The Hard Way

The hard way is the final account closure, which is done by your request by support. You go to them, you provide your account number and then they delete your account…

Except it doesn’t work this way.

22bet account closure Live Chat response

Customer service (read our customer service review to learn more about them) is VERY hesitant when you want to permanently close anything - to the point where they won’t even mention this option to you. Their stance on the “I want to deactivate my account” request is the one to go the long way. If it weren’t for the fact that permanent account closure is literally written down in their frequently asked questions, we wouldn’t even know about such possibility from our chats with support.

22bet account closure T&C quote

Well, we called it “the hard way” for a reason.

There is, however, a path around it. When asked about the reason behind your account closure, you can tell them that you have a gambling addiction. This should close your account nice and swift because otherwise, it is actionable conduct. It means that you can file a complaint with their regulator if they refuse to block your account due to addiction, and they likely will be fined.

Keep in mind, though, that accounts closed the hard way cannot be re-activated.

Conclusion

This policy of Unmentionable Blocking is... curious. Likely they don't want to lose users that still might return later. Doesn't look good in charts, metrics, statistics, and other things like that. Maybe there even is an incentive for support to keep clients as far away from blocking their account as possible. Still, this means that when they are done with you, they are really done.

And to think about it, the soft closure that is automatic block is not closure at all. It's like they are parting ways with you while still waiting for your call to hang out and remain friends. If the account isn't used for months, it doesn't even matter if and when it gets blocked (not to mention that this particular decision is easily reversible).

So, two ways lie ahead: a path of the least resistance or a path of scorched ground.

If you wish to proceed, choose wisely.

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Review Author

Vadims Mike?evi?s

Vadims Mike?evi?s

Vadims Mike?evi?s is an e-sports and biathlon enthusiast with years of writing experience about games, sports, and bookmakers.